Privacy Policy

Information We Collect

When you use PETC Online Training, we may collect information you provide directly to us, including:

• First and last name
• Email address
• Telephone number
• Billing address
• Account login information
• Order and enrollment information
• Communications you send to PETC
• Course participation, progress, quiz activity, and certificate-related information

We may also collect technical information automatically, such as browser type, device information, IP address, cookies, and information about how you interact with the website.

Orders and Student Accounts

When you purchase an online course, PETC uses WooCommerce to process your order and create your student account.

The information you provide during checkout may be used to:

• Process your enrollment
• Create and manage your student account
• Provide access to purchased training
• Maintain order and enrollment records
• Send order, account, and course-related emails
• Provide customer and technical support

Payments

PETC uses third-party payment providers to process payments.

Available payment methods may include PayPal, Venmo, Pay Later, debit or credit cards, Google Pay, and other payment methods made available through our payment providers.

Payment information is processed according to the privacy and security practices of the applicable payment provider. PETC generally does not receive or store your complete payment card number when transactions are processed by a third-party payment processor.

Online Course Information

PETC uses learning-management technology, including LearnDash, to provide online training.

Course-related information may include:

• Course enrollment
• Lesson and topic completion
• Quiz activity
• Course progress
• Certificates
• Training access history

This information is used to provide and administer the training you purchased.

Cookies and Website Technology

PETC Online Training may use cookies and similar technologies that are necessary for website functionality, security, account login, shopping cart functionality, checkout, payment processing, and course access.

Some third-party services used on the website may also place or use cookies according to their own privacy policies.

How We Use Information

We may use collected information to:

• Provide PETC Online Training services
• Process purchases and enrollments
• Create and maintain student accounts
• Provide access to courses
• Communicate with students
• Provide technical and customer support
• Maintain website and account security
• Prevent fraud or misuse
• Maintain business, enrollment, and transaction records
• Comply with legal or regulatory obligations

How Information May Be Shared

PETC may share information with service providers when necessary to operate the Online Training website and provide purchased services.

These providers may include companies that provide:

• Website hosting
• Payment processing
• E-commerce services
• Learning-management technology
• Email delivery
• Website security
• Technical support

We may also disclose information when required by law or when reasonably necessary to protect PETC, our students, or others.

Data Retention

PETC may retain account, enrollment, transaction, course, and communication records for as long as reasonably necessary to provide services, maintain business records, meet legal or regulatory obligations, resolve disputes, and protect the integrity of student records.

Protecting Your Information

PETC uses reasonable administrative and technical safeguards intended to protect personal information.

However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

Your Information

You may contact PETC if you need assistance with personal information associated with your account or if you have questions about this Privacy Policy.

Certain information may need to be retained when required for legitimate business, educational, transaction, security, or legal purposes.

Third-Party Websites and Services

PETC Online Training may contain links to third-party websites or use third-party services.

Those companies have their own privacy practices, and PETC is not responsible for the privacy practices of third-party websites or services.

Changes to This Privacy Policy

PETC may update this Privacy Policy as our services, technology, or legal requirements change.

The current version will be posted on this page with an updated effective date.

Contact PETC